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Spam: Why was a mail considered spam?
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The mail scanner calculates a spam score based on the contents of the mails that you receive.
When an email has a score above a certain level (default is 5) the mail is considered to be spam.
In that case, the mail scanner will add a [SPAM] tag to the email, and include a full report in the mails "header-info".
You can see the "header-info" from the webmail, if you open an email and click "View full header".
You can see the "header info" from your mail program if you select "properties" for the email.
The header info is all the cryptic lines that go before the real contents of the mail. These lines have information on the senders address and IP, the subject for the mail etc. - and also a detailed report on how a certain spam score was calculated.
Last update: 12.07.2009, 21:04 Author: EchoEcho Support
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